Privacy Policy

1. Introduction

BeatPlug, LLC. ("BeatPlug," "we," "our," or "us"), a California limited liability company, operates the BeatPlug platform at beatplug.com (the "Platform"). This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and your rights with respect to that information. By using the Platform, you agree to the practices described in this Policy. If you do not agree, please discontinue use of the Platform.

2. Information We Collect

Information you provide directly:

• Name, email address, and account credentials when you register
• Payment information (processed securely through Whop — we do not store full card numbers)
• Profile information including producer name, bio, and uploaded content
• Communications you send to us via email or support channels
• Email addresses submitted through lead capture or newsletter signup forms

Information collected automatically:

• IP address and approximate geographic location
• Device type, operating system, browser type, and version
• Pages visited, beats previewed or purchased, time spent on pages, and click behavior
• Referring URLs and search terms used to find the Platform
• Unique device identifiers and advertising IDs
• Cookie and pixel data as described in Section 6 below

3. How We Use Your Information

• To create and manage your account and authenticate your identity
• To process transactions and deliver purchased licenses and digital files
• To process producer payouts and manage subscription billing
• To send transactional emails such as receipts, download links, and account alerts — these are required for service delivery and cannot be opted out of while you maintain an account
• To send marketing and promotional emails you have opted into. You may unsubscribe at any time via the unsubscribe link in any marketing email or by emailing support@beatplug.com
• To operate, maintain, and improve the Platform and develop new features
• To measure advertising effectiveness and optimize our marketing campaigns
• To detect, investigate, and prevent fraud, abuse, or violations of our Terms
• To comply with applicable laws, regulations, and legal obligations
• To enforce our Terms & Conditions and other policies
• To estimate your approximate geographic location from your IP address for the purpose of displaying prices in your local currency and applying purchasing power parity (PPP) adjustments, as described in our Terms & Conditions

4. Email Communications & CAN-SPAM Compliance

By creating an account or submitting your email address on BeatPlug, you consent to receive transactional emails related to your account and purchases. If you also opt into marketing communications, you may receive promotional emails about new beats, producer tools, platform updates, and special offers.

• Every marketing email includes a clear and functional unsubscribe link. We honor opt-out requests within 10 business days.
• We do not send unsolicited commercial email to individuals who have not provided their email address to us.
• Our emails identify BeatPlug, LLC. as the sender and include our mailing address as required by the CAN-SPAM Act.
• Unsubscribing from marketing emails does not affect transactional emails related to your purchases or account security.

5. Payment Processing

Payments are processed securely through Whop. BeatPlug does not store your full credit card numbers or bank account details. Whop's privacy policy governs the handling of your payment information. By using Whop to complete a transaction on our Platform, you also agree to Whop's terms of service and privacy policy, available at whop.com.

6. Cookies & Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to operate the Platform and improve your experience. Specifically, we use:

• Essential Cookies: Required for the Platform to function, including authentication and cart management. Cannot be disabled.
• Meta (Facebook) Pixel: We use the Meta Pixel to track conversions, build advertising audiences, and measure the effectiveness of our Facebook and Instagram ad campaigns. Data collected may include page visits, purchases, and user behavior. Governed by Meta's Data Policy.
• TikTok Pixel: We use the TikTok Pixel for conversion tracking and advertising optimization on TikTok. Governed by TikTok's Privacy Policy.
• Analytics Cookies: Used to understand how users interact with the Platform and to improve performance.

You can control or disable non-essential cookies through your browser settings. Note that disabling cookies may affect Platform functionality. You may also opt out of interest-based advertising through the Digital Advertising Alliance at optout.aboutads.info.

7. Sharing Your Information

We do not sell your personal data to third parties. We may share your information with:

• Payment processors (Whop) to complete transactions and manage payouts
• Advertising and analytics platforms (Meta, TikTok, Google Analytics) to measure campaign performance and improve our marketing — governed by their own privacy policies
• Email service providers that help us deliver transactional and marketing communications on our behalf
• Cloud infrastructure and hosting providers that store and process Platform data under confidentiality obligations
• Law enforcement or government agencies when required by applicable law, court order, or to protect the safety of users or the public
• Successor entities in connection with a merger, acquisition, or sale of all or substantially all of BeatPlug's assets, provided the acquiring party agrees to honor this Privacy Policy

8. Data Retention

We retain your account and transaction data for as long as your account is active, or as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Specifically:

• Purchase and transaction records are retained for a minimum of 7 years for tax and legal compliance purposes, even if you close your account.
• Marketing email lists are maintained until you unsubscribe or request deletion.
• You may request deletion of your account and personal data by emailing support@beatplug.com. Note that we may retain certain data as required by law or for legitimate business purposes even after an account deletion request.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Correction: Request correction of inaccurate or incomplete data
• Right to Deletion: Request deletion of your personal data, subject to legal retention requirements
• Right to Opt Out of Marketing: Unsubscribe from marketing emails at any time
• Right to Data Portability: Request your data in a structured, machine-readable format where technically feasible

To exercise any of these rights, contact us at support@beatplug.com. We will respond within 30 days.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

• Right to Know: You have the right to request disclosure of the categories and specific pieces of personal information we have collected about you in the past 12 months, including the sources, purposes, and third parties with whom it was shared.
• Right to Delete: You may request deletion of your personal information, subject to certain exceptions (e.g., completing transactions, legal obligations).
• Right to Correct: You may request correction of inaccurate personal information.
• Right to Opt Out of Sale or Sharing: BeatPlug does not sell your personal information for monetary consideration. We do share certain identifiers (such as hashed emails and pixel data) with advertising platforms (Meta, TikTok) for targeted advertising purposes. California residents may opt out of this sharing by contacting us at support@beatplug.com or by disabling advertising cookies in your browser.
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights. We will not deny you services, charge different prices, or provide a lower quality of service because you exercised your privacy rights.

To submit a CCPA rights request, email support@beatplug.com with the subject line "CCPA Rights Request." We will verify your identity before processing your request and respond within 45 days as required by law.

11. Data Security

BeatPlug, LLC. implements reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data transmission (HTTPS), secure payment processing via Whop, and access controls on our internal systems. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

12. Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, BeatPlug, LLC. will notify affected users in accordance with applicable law. Where required, we will notify relevant supervisory authorities. Notification will be provided via the email address associated with your account as promptly as reasonably practicable, and no later than required by applicable state or federal law.

13. Children's Privacy

BeatPlug is not directed at or intended for use by children under the age of 13. We do not knowingly collect, use, or disclose personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take prompt steps to delete that information from our systems. If you believe a child under 13 has provided personal information to us, please contact us immediately at support@beatplug.com.

14. International Users

BeatPlug is operated from the United States. If you access the Platform from outside the United States, your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country. By using the Platform, you consent to this transfer and processing. We will handle your data in accordance with this Privacy Policy regardless of where it is processed.

15. Third-Party Links

The Platform may contain links to third-party websites, including social media platforms, payment processors, or external tools. BeatPlug, LLC. is not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

16. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the Platform's features. We will notify you of material changes via email or a prominent notice on the Platform at least 14 days before the changes take effect. Your continued use of the Platform after the effective date constitutes your acceptance of the updated Policy. The "Last updated" date at the top of this page reflects the most recent revision.

17. Contact

Questions, concerns, or requests regarding this Privacy Policy? Contact BeatPlug, LLC. at:

Email: support@beatplug.com
Company: BeatPlug, LLC. · California, United States